FUTURE OF AIR TRANSPORTATION

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Masterclass

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3-Day

The airline and airport industry is facing certain challenges and the key to success depends on the ability to look at areas of change management and at a new strategic perspective on best practices in the key pillars of the industries, namely operations, finance, commercial and human resources. This masterclass will gear executives and those working within the air transport sector towards a deep knowledge across the most critical elements of airline and airport management, particularly frontline lessons learned from successful airline transformation projects and how this has impacted upon airport developments and revenues. It will cover a wide variety of topics, including best practices in organization structure, critical KPIs within air transport, as well as bringing real-life, current case studies to participants. For the airport’s personnel, such a masterclass will highlight the drive for improved actions to support non-aviation revenues, and to consider airline passengers as being airports customers.

Why Managing the Future of Air Transport?

    • To gain a comprehensive overview and fresh perspective of the air transport industry market and future growth trajectory
      To learn the key drivers of airline profitability and simple management processes to ensure organizations focus on the most valuable topics
      To realise the trend of focusing on non-aviation revenue within the airports sector, and understand for the future the commercial imperative of the airlines’ passenger
      To acquire proven management techniques and models for success in every department of a typical airline and airport
      To cover in-depth, and behind-the-scenes case studies explaining the success of some of the world’s major airlines and the response by the airports to such new realities
      To gain critical understanding of the linkage between innovation and air transport profitability

Programme

      • 1. Understanding the Core Principles in Air Transport Management
        • What is the shape of the industry?
        • Core Economics and Profitability
        • Air Transport Industry Structure
      • 2. Key Elements for the Successful Running of an Airline
        • The Industry of the Future
        • Core Departments Drill Down – Commercial / Operations / Finance and Talent
        • Managing connectivity and airport regulation & legislation
      • 3. The Airport of the Future?
        • Keys to operational success
        • Airports driving turn-around times
        • The Passenger experience: Moving to an experiential approach
      • 4. Air Transport Industry Structure – Challenges and Opportunities
        • Overview of industry structure and critical changes over the next 10 years
        • International air traffic law & regulatory environments
        • Driving systems change to unlock productivity – Transformational change
      • 5. Planning Models for Success: Cases and Best Practices
        • How are Leading LCC’s Built?
        • How to Turnaround a Loss-making Airline
        • Airports and Airlines – An integrated approach to route development

Who Should Attend?

This masterclass is designed for anyone interested in understanding the challenges and realities of the air transport sector, and ensuring the delivery and implementation of a sustainable strategy. Attendees can be drawn from airports aviation and commercial teams, airline network planning, and government development agencies personnel, as well as the civil aviation authorities. Participants will learn from a globally acclaimed aviation and airport specialist who has worked alongside legacy carriers and LCC, and set-up numerous bases of airlines for international airports.

Concluding Remarks

This masterclass will provide the understanding of how to ensure positive and sustainable interactions between airports and airlines. In this context, the core principles in airline and airports management, core economics and profitability measures and strategic models for the future will be addressed.

Meet your Trainer

Having nearly 30 years of experience in aviation across academia, industry and government entities, with a focus on managing commercial links between airlines, airports and tourism boards, Professor Gavin Eccles has been holding leadership positions and delivering tailored consultancy globally. His portfolio includes Emirates, British Airways, American Airlines, United Airlines, Qantas, easyJet, Jet2, Eurowings, amongst others, and he served as CCO for SATA Group where he had brought new thinking and managed networks, revenue, sales, and marketing & strategy development. He was a Board Advisor to Turismo de Portugal and participated on projects with ANA Airports Portugal for the opening of international air routes to the country. Awarded a Master of Philosophy from The University of Surrey and an Honours Degree in Management from Sheffield Hallam University, Gavin is ever-dedicated to continuously imparting practical solutions to managerial challenges through his executive mentorship.